The following Terms and Conditions establish the legal framework governing the use of all Voodoo Casino services by Australian players. Dama N.V. operates the platform under the Curacao eGaming licence issued by Antillephone N.V. with licence numbers OGL/2023/174/0082 and 8048/JAZ. By creating a player account, you accept these terms fully and without reservation.
Scope of Agreement
Dama N.V. is a company incorporated under the laws of Curacao that provides online gambling services under the supervision of Antillephone N.V. as the designated regulator. These conditions cover every aspect of the platform — website, mobile app, payment systems and customer support channels. Furthermore, the operator may update these terms at any time and communicates material changes through email or an on-platform notification.
Continued use of the platform after an update signifies your acceptance of the revised conditions without further action required. Consequently, reviewing this document periodically helps you stay informed about the current rules and obligations. All prior versions become void upon publication of a new edition.
Registration and Eligibility
Account creation at Voodoo Casino requires a minimum age of 18 years as mandated by the licensing authority. Providing false age information results in immediate account termination and the complete forfeiture of any remaining balances. Additionally, the platform verifies the stated age through the mandatory KYC identity check using official documents.
Each individual may hold only one account per person, household and IP address on the platform at any time. Attempts to create multiple accounts violate these terms and may trigger the suspension of all associated accounts without prior notice. Accordingly, all registration details must be truthful, complete and current at the time of submission.
Restricted Jurisdictions
The platform is unavailable to players located in certain countries and territories under the licence conditions. Restricted regions include the United States, France, the Netherlands, Poland, Sweden and additional jurisdictions listed in the current restricted countries registry. The operator bears no responsibility if a player from a restricted area opens an account using inaccurate location information. Therefore, compliance with local gambling legislation rests solely with the individual player.
Account Security and Identity Verification
Protecting your login credentials remains your personal responsibility as the account holder at all times. Sharing passwords or account information with third parties is strictly prohibited under these terms. Moreover, Dama N.V. accepts no liability for damages resulting from careless handling of login details or subsequent unauthorised access by others.
Before processing your first withdrawal request, the platform requires a completed KYC verification on file. You must submit a valid photo ID, a recent proof of address and confirmation of the payment method linked to your account. The verification team typically completes the review within 24 to 72 hours after receiving all required documents.
Account Suspension and Closure
Where fraud, systematic abuse, money laundering activity or violations of these terms are suspected, the operator may freeze accounts temporarily or close them permanently. Balances are withheld in such cases until the matter is fully investigated and resolved. Additionally, the team notifies affected players about the reasons for the action to the extent permitted by applicable law.
Payment Processing
Voodoo Casino provides over 20 payment methods including bank cards, digital wallets, instant banking services, prepaid solutions and seven cryptocurrencies for Australian players. All transactions process in AUD without additional platform fees charged by the operator. The following table summarises the key payment parameters.
| Payment Parameter | Value |
|---|---|
| Minimum Deposit | A$20 |
| Daily Withdrawal Limit | A$1,500 |
| Weekly Withdrawal Limit | A$10,000 |
| Monthly Withdrawal Limit | A$30,000 |
| Platform Fees | None |
| Transaction Currency | AUD |
Withdrawal requests are processed only after the respective account has passed KYC verification successfully. In cases of irregularity, the operator reserves the right to request supplementary documentation before releasing funds. Furthermore, VIP members benefit from elevated withdrawal limits and accelerated transaction processing times.
Bonus Terms
Every promotional offer on the platform operates under specific conditions that must be acknowledged before activation by the player. The following core rules apply uniformly across all promotions:
- Wagering requirement: Bonus funds and free spin winnings require x35 to x40 turnover before withdrawal.
- Validity period: All welcome bonuses expire 7 days after activation without exception.
- Maximum bet: The highest permitted stake per round is A$5 during active bonus play.
- Bonus mechanics: All bonuses operate on a non-sticky basis, meaning real funds are wagered first.
- Eligibility limit: Only one welcome package is available per person, household and IP address.
- Game weighting: Pokies contribute 100% toward wagering, while table games contribute 5% to 20%.
Violations of bonus conditions — particularly exceeding the maximum bet limit — may trigger automatic cancellation of the bonus and all associated winnings. The operator investigates abuse cases thoroughly and suspends accounts where confirmed rule breaches have occurred.
Game Integrity and Software
All games available on the platform run on certified random number generators that independent testing agencies audit at regular intervals. Every outcome is generated completely at random and bears no connection to previous game rounds or player history. Accordingly, the operator guarantees neither specific winnings nor predetermined payout percentages to any player.
The use of bots, automated assistance tools, manipulative software or any other instruments designed to influence game outcomes is categorically prohibited. Technical monitoring systems review all platform activity continuously in real time. Consequently, a proven violation results in immediate account suspension and the complete confiscation of all balances.
Intellectual Property
All components of the website and mobile application — including text, graphics, trademarks, software and game interfaces — are protected by the copyright of Dama N.V. or the respective licensors. Reproduction, distribution or commercial exploitation of these materials without prior written permission is prohibited under international copyright law. Moreover, all registered trademarks remain the property of their respective holders.
Limitation of Liability
The operator provides the platform on an “as available” basis and makes no guarantees regarding uninterrupted or error-free availability at any time. Dama N.V. accepts no liability for losses arising from technical failures, internet disruptions, force majeure events or use of the platform from restricted territories. Consequently, the risk associated with platform use rests with the player.
The total liability of the operator toward any individual player is limited to the account balance at the time of the relevant incident. Dama N.V. does not accept liability for lost profits, indirect damages or any other consequential losses arising from platform use.
Governing Law and Dispute Resolution
The laws of Curacao form the legal basis for these Terms and Conditions in all matters relating to the platform. In the event of a disagreement between a player and the operator, the support team first seeks an amicable resolution through direct communication. If no agreement is reached, the matter may be escalated to Antillephone N.V. as the competent regulatory authority. Additionally, both parties retain the right to pursue resolution through the courts of the relevant jurisdiction.
Contact
The support team answers questions about these Terms and Conditions around the clock via live chat and email at support@voodoo.casino. Written enquiries may also be directed to the registered office of Dama N.V. in Curacao by post. Furthermore, supplementary information is available in the companion documents Privacy Policy and Responsible Gaming on this website.